Knowledge Base
Find guides for campaigns, flows, lists, integrations and much more.
117 guides
Explore our guides
Get started with Heyloyalty
Take your first steps in Heyloyalty as a new user. For those with a brand new account.
Setup and introduction
Find setup guides on different pages and features in Heyloyalty
Contacts and lists
Find everything about your lists and contacts.
Settings and customization
Tailor Heyloyalty to your workflow using the settings.
Data and tracking
Get an overview of how to use Heyloyalty in relation to newsletter, product and contact data.
Integrations and API
Learn more about the integration options in Heyloyalty and how to use our API.
Account and security
Read about account settings in Heyloyalty, including user management, security standards, and the administrator role.
Add-ons for Heyloyalty
Learn more about our additional products and services.
Inspiration
Find value in Heyloyalty that you may have overlooked and learn about our best practice suggestions.
Troubleshooting and FAQ
Find explanations for error messages or solutions to your problem.
Popular guides
Create and send an SMS campaign
In this guide, you’ll learn how to create an SMS campaign in Heyloyalty and prepare it for delivery. You’ll learn how to…
Test lists
This guide will help you create and manage test lists so you can easily test your campaigns before sending them out…
Feature your products in your newsletter
In this guide, you’ll learn how to embed products, events, or articles from your website directly into your newsletters…
If there are errors in your product feed
When you integrate product feeds into your emails, it’s important to understand how Heyloyalty handles your feeds and…
Get an overview of your usage
In this guide, you’ll gain an in-depth understanding of how to keep track of your email and text message usage in…